Adding Users

How to add a User?

1. From your platform dashboard, navigate to the side panel (navigation bar).

2. Under User Management, click "Add Users" and wait for the input form to load.

3. Enter the email, and password for the user and click "SEND" to add the user.

Email: The Admin user’s email address.
Password: User’s unique password.
Verify Password: This is to verify if the user’s password is in fact the same as the one entered above.

Permission Level:
Main Admin (Admin): This gives the user the capability to do the following:
Create Groups Admins and read only users
Manages all activities under Company only
Assigns Group Admins
Create Work Types
Manages their group admins and read-only users create Group Admins and read-only users.

How to add a Field User?

Note: A Field User requires either a IoT Group or FDM Group or both to be linked to. Therefore add the groups before you create a Field User.
(refer to How to Add a Group?)

1. From your platform dashboard, navigate to the side panel (navigation bar).

2. Under User Management, click "Add Field Users" and wait for the input form to load.

3. Enter the email, and password for the user.

4. Select the Platform for which you wish to add the user for.
• IoT:          This user will be able to link devices to the IoT platform upon Installation or Replacement
• Non-IoT: This user is not linked to any SmartView IoT platform.
• Both:       Operates with both SmartView IoT Organizational matters as well as Non Organizational matters.

Watch Video

Add Users to FDM platform

Watch Video

Add Field Users to FDM platform


Account Settings
Add Groups