Mobile Application Work Orders

How to Create a SmartView FDM Mobile Application Work Order on your mobile device?

1. From the Home screen navigate to the dotted menu on the top left and click "Create Work Order"

2. Select the Work Type of your choice (Audit, Installatio/Job, or a Replacement).

3. User will be redirected to the Work Type input fields.

4. Capture the required data and submit the Work Order.

Once the Work Order has been submitted, it will be made available on the web application along with the necessary information e.g. the submitters details, and the work order data.

How to Obtain Open Work Orders?

There are two types of Work Orders a user will Obtain on the Mobile platform.
Generic Open Orders: These are Job/Installation Work Orders which are dispatched from the web application

1. From the Home the user will be provided with Open Work Orders available to them.

2. Long press, or double click on the desired Work Order to Obtain it.

How to Complete The Obtained Work Order?

1. From the Home screen navigate to the menu on the right and click "Generic Open Orders"

2. The user will be provided with Open Work Orders they have obtained. Long press on the desired Work Order to submit it.

3. The user will be redirected to a submission form for the Work Order. Enter the required information and click "SAVE" to complete the Work Order.

Open Replacement Orders: These are Replacement Work Orders which have been dispatched from the web application

1. From the Home, navigate to Open Replacement Orders and the user will be provided with Open Replacement Work Orders available to them.

2. Long press, or double click on the desired Work Order to Obtain it.

How to Complete The Obtained Work Order?

1. From the Home screen navigate to the menu on the right and click "My Replacement Orders"

2. The user will be provided with Open Replacement Work Orders they have obtained. Long press on the desired Work Order to submit it.

3. The user will be redirected to a submission form for the Work Order. Enter the required information and click "SAVE" to complete the Work Order.

Watch Video

Creating Work Orders

Watch Video

Obtain Open Work Orders

Watch Video

Complete Open Work Orders


Sign Up/Sign In